The Influence of Promotion, Product Quality, and Price on Consumers' Purchase Decisions: Evidence from SUKO Brand at Matahari Department Store Tunjungan Plaza Surabaya

  • Qurrota Ayuni Lailiya Rahmah Universitas Narotama
  • Qausya Faviandhani Universitas Narotama
Keywords: Price, Promotion, Product Quality, Purchase Decision

Abstract

The rapid growth of the fashion retail industry has intensified market competition, requiring companies to implement effective marketing strategies to influence consumers' purchase decisions. This study aims to examine the effects of promotion, product quality, and price on consumers' purchase decisions for the SUKO Brand at Matahari Department Store Tunjungan Plaza Surabaya. A quantitative research approach was employed using a survey method. Data were collected through questionnaires distributed to 100 respondents selected using an accidental sampling technique. The collected data were analyzed using multiple linear regression with IBM SPSS Statistics. The results indicate that promotion, product quality, and price each have a positive and significant effect on purchase decisions, with significance values of 0.000, 0.023, and 0.000, respectively. Simultaneously, these three variables significantly influence purchase decisions (Sig. = 0.000), explaining 72.9% of the variance in consumers' purchase decisions. Among the independent variables, promotion has the strongest influence, with a standardized beta coefficient of 0.536. These findings suggest that strengthening promotional strategies while maintaining product quality and competitive pricing can effectively enhance consumers' purchase decisions for the SUKO Brand.

References

Alamsyah, W. F. (2023). Pengaruh Kualitas Produk dan Harga Terhadap Keputusan Pembelian Konsumen Skincare Ms Glow. Jurnal Ekonomi Bisnis Digital, 2(1), 1–10. https://doi.org/10.59663/jebidi.v2i1.163

Alfitriana, N., Ngatiningrum, S., Rizki, R. R., Putra, E., & Sugiyanto, S. (2022). Pengaruh Promosi Terhadap Keputusan Pembelian pada Market Place Shopee (Studi Kasus Mahasiswa Prodi Manajemen Manajemen Universitas Pamulang). Jurnal Ilmiah PERKUSI, 2(4), 533. https://doi.org/10.32493/j.perkusi.v2i4.25284

Asrini, W., & Pratisti, C. (2024). Potensi brand personal identity dalam keputusan pembelian konsumen generasi Z pada produk H&M di Indonesia. Management and Business Review, 8(1), 1–15. https://doi.org/https://doi.org/10.21067/mbr.v8i1.10005

Capriati, A. L., & Waluyo, H. D. (2021). Pengaruh Kualitas Produk, Harga Dan Promosi Terhadap Keputusan Pembelian Oppo Smartphone. Jurnal Ilmu Administrasi Bisnis, 10(1), 922–928. https://doi.org/10.14710/jiab.2021.29918

Dwi, Y., & Pardi, P. (2023). PENGARUH KUALITAS PRODUK, HARGA DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN PRODUK FASHION DI TOKO ELLYN. Jurnal Ekonomi Manajemen, 8(1), 1–8. https://doi.org/10.37058/jem.v8i1.3463

Ferdinand, F., Ginting, E. S., & Effendi, N. (2021). The Influence of Price, Promotion and Product Quality on Affinois Purchase Decisions. International Journal on Social Science, Economics and Art, 11(3), 130–136. https://doi.org/). https://doi.org/10.35335/ijosea.v11i3.63

Jodi, I. W. G. A. S., Vipraprastha, T., Putra, B. N. K., Prayoga, I. M. S., & Adiyadny, M. S. P. (2022). Impact of Product Quality, Price, and Promotion on Purchase Decision of Dinda Fashion Products in Denpasar. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 5(2), 12874–12880.

Kurniawati, E. (2024). Analisis Pengaruh Kualitas Produk, Citra Merek, Harga Dan Promosi Terhadap Keputusan Pembelian Hijab Rabbani. Diponegoro Journal of Islamic Economics and Business, 3(2). https://doi.org/10.14710/djieb.19181

Kusuma, S. S., Wijayanto, A., & Listyorini, S. (2022). Pengaruh Brand Image, Kualitas Produk dan Harga terhadap Keputusan Pembelian pada Merek Uniqlo (Studi pada Konsumen Uniqlo Dp Mall Semarang). Jurnal Ilmu Administrasi Bisnis, 11(4), 807–813. https://doi.org/10.14710/jiab.2022.35892

Limpo, L., Rahim, A., & Hamzah, H. (2018). Effect of Product Quality, Price, and Promotion to Purchase Decision. International Journal on Advanced Science, Education, and Religion, 1(1), 9–22. https://doi.org/10.33648/ijoaser.v1i1.2

Najah, S., & Zawawi, Z. (2026). The Influence of Product Quality and Price Perception on Purchase Decisions of Local Fashion Brand Eiger Product among TikTok Application Users. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 9(1), 7969–7974. https://doi.org/https://doi.org/10.31538/iijse.v9i1.8903

Nilowardono, S., Baktiono, A., Artaya, I. P., & Rosyid, A. (2024). The Influence of Product Quality on Purchase Decision Through Brand Image: A Case Study On 3second Fashion. IJEBD (International Journal of Entrepreneurship and Business Development), 7(1), 30–39. https://doi.org/10.29138/ijebd.v7i1.2612

Rondonuwu, D. I., Tumbuan, W. Jfa., & Wenas, R. S. (2023). The Influence of Price Perceptions, Product Quality and Personality on Purchase Decisions of Women’s Clothing Thrifting Products in Manado. International Journal of Business Diplomacy and Economy, 2(3). https://doi.org/https://doi.org/10.51699/ijbde.v2i3.1179

Rukmayanti, R., & Fitriana, F. (2022). PENGARUH KUALITAS PRODUK, HARGA, DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN. Jurnal Fokus Manajemen Bisnis, 12(2), 206–217. https://doi.org/10.12928/fokus.v12i2.6671

Tan, Y. K., Andreani, F., & Aprilia, A. (2026). PENGARUH PROMOSI, SOCIAL MEDIA ENGAGEMENT TERHADAP PURCHASE DECISION PRODUK FASHION DI SHOPEE. Jurnal Manajemen Pemasaran, 20(1), 32–45. https://doi.org/10.9744/pemasaran.20.1.32-45

Vincencia, M., & Christiani, N. (2021). The Effect of Product Quality, Price, and Promotion toward Students’ Purchase Decision for Telkomsel Products. Review of Management and Entrepreneurship, 5(2), 137–150. https://doi.org/10.37715/rme.v5i2.1803

Widodo, T. (2017). Performance-based budgeting: evidence from Indonesia [University of Birmingham]. http://etheses.bham.ac.uk/id/eprint/7501

Zuhdi, S., Primandini, D., & Sujana, S. (2024). The Influence Of Product Quality, Price Perceptions, And Sales Promotions On Purchasing Decisions. Jurnal Ilmiah Manajemen Kesatuan, 12(3), 617–628. https://doi.org/10.37641/jimkes.v12i3.2541

Published
2026-04-30
Section
Articles