WORLD JOURNAL OF BUSINESS, PROJECT AND DIGITAL MANAGEMENT

Productivity Optimization: Analysis of the Impact of Technology Adoption and Employee Training

Rab Rabul Akhdar, Eswan, Zony Zulfadil — Fri, 31 Oct 2025 00:00:00 +0000

This section consists of single paragraph and about 250 words maximum. For research articles, abstracts should give a pertinent overview of the work. We strongly encourage authors to use the following style of structured abstracts, but without headings: An analysis of the effects of technology adoption and employee training on organisational productivity is presented in this article. In the digital age and the Industrial Revolution 4.0, these two factors are the most important factors in increasing operational efficiency and effectiveness. While technological adoption promotes automation, data-driven decision-making, and human understanding, employee training increases SDM competency and adaptability to technological changes. Literature review highlights various empirical studies in the industrial and UMKM sectors that demonstrate a strong connection between technological advancements and SDM capabilities. Additionally, this article identifies implementation challenges such as resistance to change and anggaran keterbatasan, as well as opportunities such as improvement and innovation. Strategic recommendations include developing an adaptable learning model, developing a technology adoption strategy, and developing organisational practices that support learning in a variety of contexts. According to this study, the success of organisations in the digital age is largely due to the close cooperation between technology and SDM development.

Analysis of Location-Based Attendance Constraints in the Use of e-Kinerja Applications by ASN in East Kutai

Tripena Jalung, Eddy Soegiarto — Fri, 31 Oct 2025 00:00:00 +0000

The digitalization of public sector performance management in Indonesia has been accelerated by the implementation of e-Kinerja, a centralized application designed to monitor civil servant activity through geolocation-based attendance tracking and performance logging. While the system reflects the government’s commitment to transparency and efficiency, its current configuration reveals significant limitations when deployed in geographically dispersed and infrastructurally challenged regions. This study investigates these limitations by focusing on the lived experiences of civil servants in East Kutai Regency, East Kalimantan—a district where long travel distances, poor road access, and environmental unpredictability routinely disrupt official attendance procedures. Using a qualitative descriptive approach, data were collected through in-depth interviews with eight civil servants from the Department of Tourism. Thematic analysis, grounded in the UTAUT2 and DeLone & McLean Information System Success Model, uncovered three central themes: (1) structural barriers to timely attendance due to physical inaccessibility of government offices; (2) reliance on informal, manual approval mechanisms through personal communication with administrative supervisors; and (3) perceived unfairness and system inflexibility that undermine trust in the technology. While the application aims to enforce standardization and accountability, it inadvertently introduces bias against employees located in rural or semi-remote areas, resulting in performance records that do not accurately reflect actual work activity. Theoretically, the findings reveal a breakdown in key digital adoption constructs, such as facilitating conditions, performance expectancy, and user satisfaction. The failure to embed contextual awareness—such as configurable attendance policies, digital justification features, and adaptive system workflows—demonstrates a lack of system quality and service responsiveness. Practically, this gap forces users to revert to non-systematic, discretionary workarounds, such as WhatsApp messages to supervisors or verbal attendance validation. This study argues for a paradigm shift in digital governance from rigid uniformity to context-aware digital flexibility, especially in archipelagic states like Indonesia where operational contexts vary widely. Policy reforms and technical system upgrades must prioritize inclusivity, not only in access but in usability and fairness. Without such responsive innovation, public sector digitalization may inadvertently reinforce administrative inequality and disengage the very personnel it aims to empower.

The Utilization of Digital Technology to Enhance the Effectiveness of Tourism Promotion Management: A Study at the Kutai Timur Regency Tourism Office

Jenny Agustina, Rusmadi Wongso — Fri, 31 Oct 2025 00:00:00 +0000

The acceleration of digital transformation in the public sector has had a significant impact on tourism governance, particularly at the regional level. This study aims to analyze how digital technology is used to improve the effectiveness of tourism promotion by the East Kutai Regency Tourism Office, East Kalimantan. The study focuses on strategies for using digital platforms, factors influencing technology adoption, achieved results, and recommendations for developing digital promotion in the regional public sector. This research uses a qualitative descriptive method, collecting data through interviews, document analysis, and field observations. The theoretical framework used includes the concept of Digital Government, the Technology-Organization-Environment (TOE) model, and the Balanced Scorecard approach to assess alignment between digital strategy and promotional performance. The research findings indicate that the East Kutai Tourism Office has undertaken various digital initiatives, such as managing social media accounts (Instagram, Facebook, and TikTok), developing an official website, and promoting multimedia campaigns for tourist destinations. These initiatives have successfully increased the visibility of several leading destinations. However, key challenges include limited human resources, low digital literacy, suboptimal inter-agency coordination, and uneven internet infrastructure across tourist areas. Furthermore, the lack of specific performance indicators (KPIs) has resulted in suboptimal evaluation of the effectiveness of digital promotion. Nevertheless, collaboration with local communities and young people in digital content creation has shown positive results and can serve as a model for sustainable promotion. The study concludes that the success of regional tourism digital transformation depends heavily on organizational readiness, leadership commitment, human resource capacity building, and cross-sector collaboration. Key recommendations include developing an integrated digital marketing strategy, improving digital literacy, and strengthening ICT infrastructure to support data-driven tourism promotion.

Evaluation of the Effectiveness of Regional Original Revenue and Regional Expenditure Efficiency at the Kutai Kartanegara Regency Housing and Settlement Area Office Based on the 2022–2023 Budget Realization Report

Rina Arisandi, Titin Ruliana — Fri, 31 Oct 2025 00:00:00 +0000

This study aims to evaluate the financial performance of the Kutai Kartanegara Regency Housing and Settlement Area Office with a focus on the effectiveness of Regional Original Revenue (PAD) and regional spending efficiency. The evaluation was carried out based on data from the 2022 and 2023 Budget Realization Reports (LRA). The approach used in this study is quantitative descriptive by analyzing secondary data from official local government documents. The main indicators analyzed include the PAD effectiveness ratio and the spending efficiency ratio, each of which is calculated by comparing the realization against the set target or budget. The results show that the effectiveness of PAD in 2022 of 19.40% increased to 22.89% in 2023. Despite the increase, this achievement is still very low and shows the need to optimize levy collection and develop more innovative PAD sources. Meanwhile, regional spending efficiency showed quite good results, reaching 100% in 2022 and decreasing slightly to 90.38% in 2023. This decrease in efficiency occurred in line with the surge in the spending budget which increased almost threefold, but the realization of spending was still relatively high. These findings show an inequality between income and spending, where spending has been efficiently managed, but PAD is still unreliable as a significant source of financing. The implication of the results of this study is the need to strengthen the strategy to increase regional income that is integrated with a financial planning system that is oriented towards fiscal independence. Periodic evaluation of financial performance like this is expected to be the basis for more accountable and sustainable policy formulation for local governments.

Optimization of Construction Type and Cost Efficiency on Irrigation Inspection Roads: A Planning Study of DI Panca Jaya

Dedi Irawan, Alpian Nur — Fri, 31 Oct 2025 00:00:00 +0000

The construction of inspection roads in irrigation areas is a vital supporting infrastructure in supporting the sustainability of the agricultural system, especially in the aspects of maintaining channel networks and access to crop distribution. This study aims to evaluate the most optimal type of inspection road construction from the perspective of cost efficiency and structural resilience, with a case study on the technical planning of the Panca Jaya Irrigation Area (DI) in Muara Kaman District, Kutai Kartanegara Regency. The method used is a descriptive-quantitative approach through comparative analysis of cost and service life of three road construction alternatives: (1) natural gravel, (2) water-bound macadam (WBM), and (3) WBM with bitumen coating. Data were obtained from technical planning documents, the results of topographic surveys, basic soil CBR tests, and building material market price surveys. Efficiency analysis was carried out using the formula of the ratio of cost per meter to the life of construction services (Rp/m/year). The calculation results show that WBM + bitumen pavement has the best annual cost efficiency, which is Rp 20,417/m/year with a plan life of 12 years. Meanwhile, natural gravel despite having a low initial cost, shows the worst efficiency because its lifespan is only 4 years (Rp 30,000/m/year). Based on the topographic conditions and bearing capacity of the soil at the study site, most of which have a CBR value of <10%, a type of construction with higher durability such as WBM+ bitumen is more recommended. In conclusion, the selection of the type of road construction inspection must consider long-term efficiency, especially in areas with fairly intensive agricultural vehicle traffic. The recommendations of the results of this study are expected to be a reference for planners and implementers of irrigation projects in determining economical, technical, and sustainable road specifications.

Integrated Planning of Tidal Flood Gate for RT 22 & RT 12 Tanjung Limau Village, Muara Bada, East Kalimantan

Hari Nurcahyo, Alpian Nur, Habir — Fri, 31 Oct 2025 00:00:00 +0000

Tidal backwater and seasonal river surges from the Mahakam River have long posed a recurrent flooding threat to residents of RT 22 and RT 12 in Desa Tanjung Limau, Kecamatan Muara Badak, Kutai Kartanegara. To mitigate these impacts, a floodgate design project was commissioned in early 2025. This study aims to evaluate the technical, hydrological, and socio-environmental aspects of the proposed floodgate structure. A combination of hydrologic frequency analysis, hydraulic backwater modelling, structural dimensioning, and stakeholder consultation was employed. Rainfall frequency analysis was conducted using Gumbel, Haspers, Mononobe, Weduwen, and Nakayasu methods, resulting in a design discharge (Q₍₂₅₎) of 14.5 m³/s. One-dimensional HEC-RAS modelling was applied to simulate unsteady flow under tidal boundary conditions, revealing a peak water surface elevation of +7.06 meters. The selected structure—twin fibre-reinforced polymer (FRP) flap gates—was deemed optimal due to its resistance to corrosion and passive operation based on differential water head. Field surveys confirmed severe corrosion on the existing steel gate and sedimentation at the intake point. Stakeholder interviews showed that 86% of respondents expected the new structure to reduce operational costs by eliminating the need for frequent pumping. Project progress was aligned with the contract timeline, achieving 100% completion within 30 calendar days. No significant deviations were noted between planned and actual deliverables. Data visualisation highlights the reduction of inundation risk by approximately 78% upon gate installation. The project demonstrates a well-integrated planning approach involving hydrological rigor, stakeholder engagement, and structural resilience. Further recommendations include implementing a 12-month tidal monitoring programme and community-based gate maintenance protocols to enhance operational longevity. The study concludes that a cost-effective, site-specific, and environmentally adaptive solution is feasible and replicable in similar estuarine flood-prone settings. Kata kunci: pintu air, banjir rob, drainase pesisir, mitigasi banjir, Tanjung Limau.

Evaluation of the Accuracy of Cost Estimates of High-Rise Building Rehabilitation Projects Using Activity-Based Costing (ABC)

Ananda Radithya Yahya, Tukimun, Hence Michael Wuaten — Fri, 31 Oct 2025 00:00:00 +0000

Multi-storey building rehabilitation projects have unique characteristics that differ from new construction projects, including the uncertainty of the existing building conditions, the complexity of activities, and the potential for design changes during implementation. In the context of projects that use public budgets, such as the East Kalimantan Provincial BAZNAS and MUI Building Rehabilitation Projects funded through the 2023 Provincial Budget, accurate cost management is very important to ensure efficiency, transparency, and accountability in the use of the budget. However, the commonly used cost estimation method is still volume-based, which is less able to represent the complexity of the actual cost in rehabilitation projects. Therefore, this study aims to evaluate the accuracy of estimated costs for multi-storey building rehabilitation projects using the Activity-Based Costing (ABC) method, which is able to allocate costs based on activities. This study uses a quantitative descriptive approach, with the main data in the form of an engineer estimate document worth Rp 952,982,000.00. Project activities are classified into nine main categories: SMK3, preparation, demolition, architectural work & finishing on each floor, concrete & leatering, and MEP (addition of generator and electrical installations). The results of the analysis show that the architecture & finishing activities absorb almost 70% of the total costs, while MEP contributes about 10-12%, and additional structural work by 11%. The application of the ABC method provides a more accurate and transparent picture of the distribution of costs between activities, so that it can help project managers in developing more realistic budget planning, identifying high-risk activities, and optimizing cost control. In addition, the ABC method also supports accountability in regional budget management, in accordance with the mandate of Government Regulation No. 12 of 2019. Thus, this method is recommended to be applied more widely to government building rehabilitation projects.