The Effect of Workload, Work Motivation and Employee Competence on Employee Productivity at the Shopee Warehouse in Surabaya

Abstract

This study aims to analyze the effects of workload, work motivation, and employee competence on employee productivity at Shopee Warehouse Surabaya, both partially and simultaneously. This study employed a quantitative approach using a survey method. The population consisted of 93 employees, all of whom were selected as the sample using a saturated sampling technique. Data were collected through a Likert-scale questionnaire and analyzed using IBM SPSS Statistics version 26, including validity, reliability, classical assumption, multiple linear regression, partial (t-test), simultaneous (F-test), and coefficient of determination (Adjusted R Square) analyses. The results indicate that workload has no significant effect on employee productivity. In contrast, work motivation and employee competence have a positive and significant effect on employee productivity. Simultaneously, workload, work motivation, and employee competence significantly affect employee productivity. The R Square value of 0.655 indicates that 65.5% of the variation in employee productivity is explained by the three independent variables, while the remaining 34.5% is influenced by other factors outside the scope of this study. These findings are expected to provide practical recommendations for improving employee productivity through competency development, enhanced work motivation, and effective workload management.