The Effect of Administrative Digitalization, Human Resource Data Management, and Work System on Employee Performance: A Study at Puskopal Koarmada II Surabaya
Abstract
This study analyzes the effect of administrative digitalization, human resource (HR) data management, and work systems on employee performance at Puskopal Koarmada II Surabaya, both partially and simultaneously. The research was motivated by conditions in which administrative processes remain largely manual, HR data management is not yet integrated, and work systems are not fully standardized. A quantitative survey was conducted on a population of 155 employees; using proportionate stratified random sampling with the Slovin formula, 61 respondents were obtained. Data were analyzed using multiple linear regression with SPSS. Results show administrative digitalization has a positive, significant effect on employee performance (t = 8.110; sig. = 0.000), HR data management has a negative, insignificant effect (t = -1.226; sig. = 0.225), work systems have a positive, significant effect (t = 2.747; sig. = 0.008), and all three variables simultaneously affect employee performance (F = 34.769; sig. = 0.000), explaining 62.8% of its variance. Administrative digitalization is the most dominant predictor. The study concludes that accelerating digital transformation in administrative processes and work systems, alongside improving HR data integration, is essential to enhance employee performance.
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